Cisco Systems is a global leader in networking and communications technology, offering a wide range of solutions for the Cisco Collaboration and Contact Center industry. Their portfolio includes tools like Cisco Webex, designed to enhance communication, teamwork, and productivity, and Cisco Unified Communications, which delivers seamless voice, video, and messaging experiences. In the Contact Center space, Cisco provides advanced customer experience solutions through Cisco Webex Contact Center, helping businesses deliver personalized, data-driven customer interactions across various channels. These technologies drive efficiency, improve collaboration, and enhance customer engagement for organizations of all sizes.