Navigating PSTN Migration with Webex Calling

When embarking on the journey to migrate your unified communications to the cloud, a common question arises:

• How do I get my numbers to the cloud?
• Do I need new phone numbers?
• What if I’m currently under contract with my existing PSTN provider?
• What if the numbers in my region aren’t portable?

The good news is that the answer to whether you can still transition to the cloud is a resounding YES! Cisco Webex Calling offers two flexible solutions—or a combination of both—tailored to meet your business needs. Let’s explore these options.

Cloud Connected PSTN (CCP)

Cloud Connected PSTN simplifies the process of connecting your Webex Calling service to the public switched telephone network (PSTN). With CCP, you leverage one of Cisco’s vetted third-party PSTN providers to manage your phone numbers and call routing in the cloud. Key benefits of CCP include:

• Seamless Integration: No need for additional hardware; the PSTN connection is fully managed in the cloud.
• Global Coverage: Select from a range of providers with international reach to meet your geographic needs.
• Scalability: Easily add or remove phone numbers as your business grows or changes.
• Simplified Management: Your provider handles PSTN services, so you can focus on your core operations.

This option is ideal for businesses seeking a streamlined, fully managed solution with predictable costs and minimal on-premises infrastructure.

Webex Local Gateway

For organizations that need more flexibility or have unique requirements, Webex Local Gateway offers a hybrid approach. This solution enables you to connect your existing PSTN provider to Webex Calling through an on-premises gateway. Here’s what Local Gateway brings to the table:

• Retention of Existing Contracts: Continue using your current PSTN provider and maintain existing agreements.
• Regional Number Portability: Overcome portability challenges by keeping your numbers tied to your local PSTN provider.
• Customizable Deployments: Tailor your setup to meet specific business or regulatory requirements.
• Hybrid Flexibility: Combine on-premises and cloud services, enabling a phased migration to the cloud.

This option works well for organizations that have non-portable numbers, are under contract with their PSTN provider, or require a more gradual transition to cloud services.

Choosing the Right Option for Your Business

Deciding between Cloud Connected PSTN and Webex Local Gateway—or using a mix of both—depends on your unique business needs, current infrastructure, and goals. Not sure which solution is the best fit? We’re here to help.

At Trybus Solutions, we have strategic partnerships with leading CCP providers to deliver the services and coverage that align with your requirements. Our team of experts will guide you in assessing your current setup, exploring available options, and implementing the solution that’s right for your organization.

Let’s Start Your Cloud Journey

Migrating to the cloud doesn’t have to be overwhelming. At Trybus Solutions, we specialize in making the process seamless, efficient, and tailored to your needs. As with any transformation, understanding where you are now is the first step.

That’s why we’re offering a free, no-obligation assessment to help you evaluate the costs and benefits of migrating to the cloud. Contact us today to start planning your transition to a modern communication solution that fits your business needs.

Let’s take the next step in your UCaaS journey together!